Question 1

Which languages are supported?

Accepted Answer

Official website: English (default), Simplified Chinese, and Traditional Chinese. Restaurant ordering app: English and Simplified Chinese for UI and menus.

Question 2

What's the difference between trial login and admin PIN?

Accepted Answer

Trial email/password opens your *.tabletaphub.com subdomain. Admin and Kitchen still use PIN login — same as staff workflows in the restaurant.

Question 3

Do you support online payments?

Accepted Answer

No. Guests order at the table and pay at the counter. Owners close bills in Admin and print receipts.

Question 4

How do waitlist guests know when they're called?

Accepted Answer

Staff call names at the host stand or on the iPad display. No SMS or guest status page after joining.

Question 5

What's included in the 30-day trial?

Accepted Answer

Dedicated subdomain, full product access (ordering, kitchen, admin, waitlist), login credentials by email. No credit card.

Question 6

What happens when the trial ends?

Accepted Answer

Subdomain access is restricted; data is retained for a period. Contact us to upgrade to a paid plan.

FAQ